19/02/2020
CUSTOMER BULLETIN – 14TH FEBRUARY 2020

View 14th February 2020 Customer Bulletin

Customer Bulletins
10/02/2020
What’s the difference between FTTC, FTTP & Fibre?

FTTC What is it? FTTC connects the exchange to the cabinet with fibre optic cables and connects the cabinet to the premise with copper cabling. The speeds you can achieve depend on how near to… More »

News
07/02/2020
Core Network Maintenance 2020 – 10th February

As part of our continuous improvement plans, some further equipment in the Core Network is being replaced.  Additional provider equipment will be installed, configured and tested to ensure future compliance and enhancements. On Monday 10th… More »

Service Updates
05/02/2020
Advance Notice: Capita Support Desk contacts are changing

As part of the ongoing Support Desk improvements, from the 10th March 2020 the telephone number and email address for Capita support will be changing. Currently the Support Desk operates with multiple email addresses and… More »

Service Updates
27/01/2020
Your invitation to our networking event for MATs

By working together, we know that schools and academies can achieve more. To support this, we will be hosting a MAT networking meeting in February. This event is free to attend for all Multi-Academy Trusts… More »

News
22/01/2020
CUSTOMER BULLETIN – 17TH JANUARY 2020

View 17th January 2020 Customer Bulletin

Customer Bulletins
13/01/2020
Active exploitation of Citrix ADC and Gateway `vpns`

Calling all Citrix customers, please review the security guidance around the recent CVE publication, we will update as more information becomes available.   Reference: Active exploitation of Citrix ADC and Gateway `vpns`

Service Updates
13/01/2020
Get set for Safer Internet Day 2020

Safer Internet Day 2020 is taking place on Tuesday 11 February and the theme is “Together for a better internet”. This annual event has become a landmark in the online safety calendar. It started as… More »

News
02/01/2020
Guidance for schools on managing and dealing with malware

If you’re a school looking for advice on how to manage and deal with malware, we’ve put together some helpful information and resources. Remediation for malware removal Do NOT Panic – keep a clear mind… More »

News

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