Privacy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

For data relating to quotations, contracts and enquiries, we have the lawful right to process where:-

• We have a contract with the individual and we need to process their personal data to comply with our obligations under the contract.
• We haven’t yet got a contract with the individual, but they have asked us to do something as a first step (e.g. provide a quote) and we need to process their personal data to do what they ask.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Collecting personal information

We may collect, store and use the following kinds of personal information:

• (a) information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths]);
• (b) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including [your name and email address]);
• (c) information contained in or relating to any communications that you send to us or send through our website (including [the communication content and meta data associated with the communication]);
• (d) any other personal information that you choose to send to us, please refer to our Individual Rights documentation.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.

Using your personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

• (a) administer our website and business;
• (b) enable your use of the services available on our website;
• (c) send you non-marketing commercial communications;
• (d) send you email notifications that you have specifically requested;
• (e) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
• (f) deal with enquiries and complaints made by or about you relating to our website;

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

• (a) to the extent that we are required to do so by law;
• (b) in connection with any ongoing or prospective legal proceedings;
• (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• (d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
• (e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal information.

Retaining personal information

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

• (a) the supply of appropriate evidence of your identity

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Complaints

If you wish to make a complaint about service from emPSN or one of our approved service providers, we have a complaints process.

Third party websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

Contact

If you have any questions about this Privacy Policy or any other emPSN policy please contact us on 01604 879869 or empsn@empsn.org.uk or by post to: emPSN, 4 Prospect Court, Courteenhall Road, Blisworth, Northamptonshire, NN7 3DG