How can we help you today?

As a team, we always want to make sure that we help you get what you need as quickly as possible. We’ve included contact details for our main suppliers below, so if you know that you need to talk to someone specifically, the information is below. As always, our friendly team is ready and willing to help you if you need it.

Our connectivity is provided by Nasstar (formerly KCOM). If you have any problems with your connectivity, we recommend you log a support ticket with Nasstar. You can contact them on:                  0845 122 6873


If you would like to make a change, please log a request via their Technical delivery team on:
01924 611594 


Our connectivity includes Firewall services, if you would like details of your current firewall configuration or you would like to make a change, please log a request via the change team on:     01482 768723


If you are unsure how to access support for your web filtering service please speak to the friendly emPSN team:     01604 879 869

If you want to speak to the friendly emPSN team about any of the above or something else, you can contact us on:     01604 879 869

    For support from our friendly team, please contact:


    4 Prospect Court
    Courteenhall Road
    NN7 3DG

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    Office Opening Hours: Mon - Fri   8am - 4pm

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