At the heart of our operations is the national Network Operations Centre (NOC) which monitors network performance and rapidly arranges bug fixes and repairs. From the smallest problem, such as a faulty router on-site at school, to a larger network-wide problem, the NOC offers support 365 days a year.
For our core services, emPSN has built strong, productive and dependable partnerships with some of the best providers in the industry.
Our infrastructure is managed by Nasstar, (formerly KCOM) a leading public sector-approved communications and IT services provider. Some of their main clients include local government institutions, the police force, hospitals and much more.
Netsweeper is a leading provider of web filtering and monitoring for education and local authorities across the UK and internationally, with over 500 million devices filtered worldwide. Their web filtering works directly through the emPSN network and is tried and tested when it comes to protecting your students from harm online.
CLICK HERE to discover our filtering and monitoring solutions.
Jisc, a key partner of emPSN, are a not-for-profit UK market-leading digital, data and technology agency focused primarily on tertiary education, research, and innovation. As a result of our decades-long relationship, we are one of the few school-based Managed Service Providers authorised to utilise their network. This means emPSN customers benefit from the JANET network and Critical Services Protection.
emPSN have been working directly with councils for over two decades, supporting schools in accessing fast, safe and secure, and reliable Internet connectivity and IT services.
We love making a difference and helping our schools get the most from being in the emPSN network. We work with wide range of companies such as Ark ICT who provide IT support and services to schools in their local area.
Offering competitive rates and 24/7 customer service support to ensure you get the best possible service.