As the end of term is quickly approaching, please can we remind you that switching power or equipment off will cause alarms on the KCOM monitoring platform. KCOM proactively monitor your internet connections for issues… More »

We have recently seen intermittent issues with customers using Google search services on the emPSN network. Customers are being presented with a small number of barriers to using search such as: • Captcha form –… More »

This post impacts the Certificate service from emPSN which allows the issue of SSL/TLS certificates for use on customer equipment and services. We have received an advisory towards a change to industry regulations that reduces… More »

Netsweeper have offered an update the documentation describing the support and escalation services, please take a look – https://www.empsn.org.uk/knowledge-base/netsweeper-service-desk/ 

We are seeing an increase in the number of sites on network with computers attempting to contact malware resources on the Internet.  Please can we ask you to check the posture of your operating system… More »

You may have seen in news coverage this week details of vulnerabilities known and Spectre and Meltdown affecting Intel, AMD and ARM processors. We have received information from our security partner Dell Secureworks on this… More »

We will be performing some maintenance work on the NetSweeper network on the evening of 2nd January.  The work will commence at 1800 with a potential for a short disruption of service, work will be… More »

KCOM have been working overnight on a fibre break which is impacting a large number of sites on Network.  The Fibre break is impact around 50 sites on network, this was identified .  A fibre… More »

As part of continuing maintenance of network services we will be performing upgrades to some devices within the emPSN Data Centres. We endeavour to action this work at a time where least disruption will take… More »