emPSN - East Midlands Public Services Network 01604 879869

Service Updates

Latest updates regarding our suppliers and their services.

KCOM Monitoring over the Christmas Holiday 2018

KCOM Monitoring over the Christmas Holiday 2018

Christmas is quickly approaching, please can we remind you that switching power or equipment off will cause alarms on the KCOM monitoring platform. KCOM proactively monitor your internet connections for...

Essential Maintenance Works 12th and 13th January 2019

Essential Maintenance Works 12th and 13th January 2019

As part of continued improvements across the emPSN network we will be performing maintenance on devices servicing the core network. During these maintenance windows there will be some service disruption...

When did you last review your services…?

When did you last review your services…?

We have seen a number of reports this term from schools who have fallen foul of Malware or compromise seemingly as a result of not having current and up to...

Getting Familiar with your Services

Getting Familiar with your Services

Welcome back to a new school year!!  If you are new to your role or just wanting to refresh yourself with emPSN services here is a quick overview of where...

Malware loves it when you don’t pay attention

Malware loves it when you don’t pay attention

As we inch ever closer to the end of the school term we all start (if you’re not doing already) to think past the hustle and bustle of end of...

Essential Maintenance Works 27th and 31st July 2017

Essential Maintenance Works 27th and 31st July 2017

As part of continuing maintenance of network services, there will be maintenance work taking place to the firewalls within the emPSN Data Centres. We endeavour to action this work at...

KCOM Monitoring over the Summer Holiday 2018

KCOM Monitoring over the Summer Holiday 2018

As the end of term is quickly approaching, please can we remind you that switching power or equipment off will cause alarms on the KCOM monitoring platform. KCOM proactively monitor...

Google Captcha Issues – May 2018

Google Captcha Issues – May 2018

We have recently seen intermittent issues with customers using Google search services on the emPSN network. Customers are being presented with a small number of barriers to using search such...

Certificate Services – Change of age Limit

Certificate Services – Change of age Limit

This post impacts the Certificate service from emPSN which allows the issue of SSL/TLS certificates for use on customer equipment and services. We have received an advisory towards a change...

Updated Netsweeper Support Details

Updated Netsweeper Support Details

Netsweeper have offered an update the documentation describing the support and escalation services, please take a look – https://www.empsn.org.uk/knowledge-base/netsweeper-service-desk/