emPSN - East Midlands Public Services Network 01604 879869

Service Updates

Latest updates regarding our suppliers and their services.

Updated Netsweeper Support Details

Updated Netsweeper Support Details

Netsweeper have offered an update the documentation describing the support and escalation services, please take a look – https://www.empsn.org.uk/knowledge-base/netsweeper-service-desk/ 

Malware in Schools

Malware in Schools

We are seeing an increase in the number of sites on network with computers attempting to contact malware resources on the Internet.  Please can we ask you to check the...

Spectre and Meltdown – Am I affected

Spectre and Meltdown – Am I affected

You may have seen in news coverage this week details of vulnerabilities known and Spectre and Meltdown affecting Intel, AMD and ARM processors. We have received information from our security...

NetSweeper Maintenance – 2nd January 2018

NetSweeper Maintenance – 2nd January 2018

We will be performing some maintenance work on the NetSweeper network on the evening of 2nd January.  The work will commence at 1800 with a potential for a short disruption...

Network Service Status 27th November

Network Service Status 27th November

KCOM have been working overnight on a fibre break which is impacting a large number of sites on Network.  The Fibre break is impact around 50 sites on network, this...

Service Maintenance Work – 27th October

Service Maintenance Work – 27th October

As part of continuing maintenance of network services we will be performing upgrades to some devices within the emPSN Data Centres. We endeavour to action this work at a time...

Changes to RM Products

Changes to RM Products

Schools that currently have use RM services through emPSN, will be contacted this week about changes to their services. With effect from 1.11.17 our service package will change as RM...

eSafety4schools Major Upgrade

eSafety4schools Major Upgrade

Over the last weekend eSafety4schools upgraded one of its back-end components – Netsweeper, whilst also refreshing the software on their load balancers. This major upgrade will enable an enhanced user...

Capita SIMS ID Summer Upgrades

Capita SIMS ID Summer Upgrades

Capita continue to develop and improve the SIMS ID platform offering user new and improved features from the service. Firstly, the support and help information has now moved online allowing...

Summer Upgrades

As the countdown to summer holidays begin, we knuckle down to make the most of the summer holidays. At emPSN we constantly strive to ensure that our schools receive the...