All KCOM customers have access to the portal https://portal.kcom.com for support, change and usage information.

To improve the performance of changes, KCOM are requesting that all customers raise, progress and manage changes via the portal to allow them to better serve you through out the change.

Your log on should have been set up already for you but in the event that you’re unsure on your log in details or require this to be reset our service desk can assist you with this.

KCOM emPSN Service Desk
Email: service.desk@kcom.com
Tel: 0845 122 6873