05/02/2020
Advance Notice: Capita Support Desk contacts are changing

As part of the ongoing Support Desk improvements, from the 10th March 2020 the telephone number and email address for Capita support will be changing. Currently the Support Desk operates with multiple email addresses and… More »

Service Updates
13/01/2020
Active exploitation of Citrix ADC and Gateway `vpns`

Calling all Citrix customers, please review the security guidance around the recent CVE publication, we will update as more information becomes available.   Reference: Active exploitation of Citrix ADC and Gateway `vpns`

Service Updates
28/11/2019
Capita My Account New Customer Portal Coming Soon

You may have been alerted to a change to your My Account in the near future, this is an important change to all users who manage Capita products for their schools.  The change will start… More »

Service Updates
28/11/2019
Core Maintenance Work 2019

As part of our continuous improvement plans some equipment in the Core Network will be replaced. New provider equipment will be installed, configured and tested to ensure future compliance and enhancements. Work will be carried… More »

Service Updates
01/11/2019
Lincolnshire Region Maintenance 2019

As part of a continuous improvement plan some equipment in the Lincolnshire region will be replaced. New provider edge equipment will be installed, configured and tested to ensure future compliance and enhancements. The working pattern… More »

Service Updates
16/09/2019
Certificate Services – Change of Pricing 2019

This post impacts the Certificate service from emPSN which allows the issue of SSL/TLS certificates for use on customer equipment and services. From the 1st October 2019 the price of SSL/TLS certificates will be increasing… More »

Service Updates
19/08/2019
Summer 2019 – IP Improvement Works

During the summer holiday period we are carrying out service improvement work to assign and configure a dedicated public IP addresses for all schools’ customers on the network – 1 address per school unique to that… More »

Service Updates
15/08/2019
RDP Vulnerability CVE-2019-1181 CVE-2019-1182

Our security partner Dell Secureworks have advised of a publicly available proof of concept exploit vulnerabilities (CVE-2019-1181, CVE-2019-1182) disclosed by Microsoft on August 13, 2019. These flaws in the Microsoft Remote Desktop Protocol (RDP) affect… More »

Service Updates
04/06/2019
RDP Vulnerability CVE-2019-0708

Our security partner Dell Secureworks have advised of a publicly available proof of concept exploit ‘BlueKeep’ vulnerability (CVE-2019-0708), which affects the Microsoft Remote Desktop Protocol (RDP). The exploit causes a denial of service on affected… More »

Service Updates

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