ekte (formally eSafety4Schools) Service Desk is open 0800-1800 business days only, it is fronted from a single telephone number with a number of options depending on the nature of the query. Where your issue is urgent please contact the desk by telephone, otherwise please raise a ticket via email, a ticket will be automatically generated for you and the service desk will progress matters for you.
Main Service Desk Number – 0333 344 6501
Email – firstname.lastname@example.org (Updated) The support email address has been updated to reflect the change of company name the previous email will continue to work for a period of time, you are recommended to use the new .ekte.uk address
Online – https://desk.ekte.uk/portal/