KCOM – Fault Reporting Details

Updated October 2020 – New phone number for KCOM Change

All organisations connected to the emPSN network have a designated fault-reporting route which should when followed, result in any problems being resolved with the minimum of delay. There is a route for fault-reporting and a separate route for service requests – information and changes.

We have prepared a brief document outlining a few tips on how to report faults and changes to KCOM.  Please take a look.

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