emPSN VoIP UC: Enquiry Form

    Voip Telephony Initial Requirements

    1. Please provide an overview of the site's existing telephony setup

    Do you have an existing telephone or PBX System? YesNo
    How many extensions do they have?
    Please provide any other relevant information.

    2. What Type of Connectivity does the site have?

    FTTC / SOGEA Connection. YesNo
    FTTP Connection. YesNo
    Leased Line Fibre Connection. YesNo
    Please provide any other relevant information.

    3. Who is the site's current Connectivity Supplier?

    Please enter details.

    4. What is the general approach to the Front Office call handling?

    Do they currently have just an answering machine? YesNo
    Do they have an automated menu (IVR)? (i.e., Press 1 for First day absence, press 2 for kitchen) YesNo
    How many people in the office use the phone system?
    How many handsets do they have in the office?
    Please provide any other relevant information.

    5. Please provide details of any IVR used in call handling, e.g. do they have an existing automated menu or IVR and if so, what is it used for, e.g. absence and office, kitchen, etc.

    Please enter details.

    6. Future requirements

    How Many Office/Classroom Licences are required? (Unlimited minutes to UK Landlines and UK mobiles)
    Is there a requirement for Mobile App Licence(s)? YesNo
    If so, how many licences are required?
    Do any of the Office phones need to be DECT (Portable)? YesNo
    Please provide any other relevant information.

    7. What is the current state of the CAT5 cabling infrastructure? Do they have a network point at each desk position?

    Please enter details.

    8. Is PoE present across the existing LAN? You may need to check with your IT Support Provider.

    Please enter details.

    9. Are there any third-party firewalls? You many need to check with your IT Support Provider.

    Please enter details.

    10. We will retain the school's current main number. Please advise if there are any other numbers which require porting?

    Please enter details.

    11. Please supply the following information.

    Name.
    Contact Number.
    Email Address.
    School Name.
    School Postcode.

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