Dear Customer,

Please be advised that Nasstar has received notification of Planned Works Maintenance from Service Partner which we would like to make you aware of.

Please see below for detailed information.

Change Request Reference

CHG0148562

Change Window (UK Local Time)

7th May 2025 01:00:00 BST – 7th May 2025 06:00:00 BST

Change Description

Notification of Service Partner Planned Works

Change Details

Our Service Partner is conducting maintenance work within their network to keep it as efficient as possible and provide the required capacity for the customers.

The purpose of this work is to carry out network development.

Anticipated Impact

The services (listed below) will have an outage (150 minutes) during the maintenance window

Note: Any outage caused by this change could occur at any point during this window unless otherwise stated.