Update 16/02/25 @ 00:01

Dear customer, the planned works window has been extended whilst Nasstar continue to bring the new London Data Centre online.

The network continues to run on a single Data Centre over this period.

New forecasted end time is 16/02/25 @ 18:00:00

If customers experience any issues whilst the migration is taking place, please contact the Nasstar Service Desk – 08451226873 and quote your Site ID and the planned change ref (CHG0142408).

Thanks, emPSN Support

Starting at 20:00 14/02/25 – Ending at 23:59 15/02/25

As part of Nasstar’s next-generation network rollout, emPSN are migrating their Nottingham Data Centre to a new London Data Centre which will increase the resiliency of our MPLS Network.

Work will commence at 20:00 on 14/02/25 and is planned to be completed by no later than 23:59 on 15/02/25. Over this period the emPSN Core will be working on a single Data Centre therefore reducing the overall network resiliency during this period.

There is potential for a short service disruption at the start and end of the planned works as the old Data Centre is taken offline and when the new Data Centre comes online.

Potential disruption of up to 60 minutes at the start of the planned works and then during the planned works on 15/02/25 when the new Data Centre joins the MPLS network.

If customers experience any issues whilst the migration is taking place, please contact the Nasstar Service Desk – 08451226873 and quote your Site ID and the planned change ref (CHG0142408).

Thanks, emPSN Support