In recent months our key connectivity partner KCOM has been acquired by Nasstar as part of their continued company expansion plans. This change of ownership has now been formalised and we will begin to see adjustments taking place from as early as next week.
We have been assured by KCOM that the acquisition will not impact the great service we experience from them and that this will strengthen and improve the services offered to empsn and its members.
As of August, we will start to see the impacts of this acquisition, phone calls will be greeted as the new company name, and we will also start to see the Nasstar branding appear in other areas. We will keep you updated as we receive further information on this.
If you have any questions about this or any other area relating to empsn and service, please get in touch firstname.lastname@example.org 01604 879869