emPSN - East Midlands Public Services Network 01604 879869

Service Updates

Latest updates regarding our suppliers and their services.

Capita My Account New Customer Portal Coming Soon

Capita My Account New Customer Portal Coming Soon

You may have been alerted to a change to your My Account in the near future, this is an important change to all users who manage Capita products for their...

2019 Core Maintenance Work

2019 Core Maintenance Work

As part of our continuous improvement plans some equipment in the Core Network will be replaced. New provider equipment will be installed, configured and tested to ensure future compliance and...

2019 Lincolnshire Region Maintenance

2019 Lincolnshire Region Maintenance

As part of a continuous improvement plan some equipment in the Lincolnshire region will be replaced. New provider edge equipment will be installed, configured and tested to ensure future compliance...

Certificate Services – Change of Pricing

Certificate Services – Change of Pricing

This post impacts the Certificate service from emPSN which allows the issue of SSL/TLS certificates for use on customer equipment and services. From the 1st October 2019 the price of...

Summer 2019 – IP Improvement Works

Summer 2019 – IP Improvement Works

During the summer holiday period we are carrying out service improvement work to assign and configure a dedicated public IP addresses for all schools’ customers on the network – 1 address...

RDP Vulnerability CVE-2019-1181 CVE-2019-1182

RDP Vulnerability CVE-2019-1181 CVE-2019-1182

Our security partner Dell Secureworks have advised of a publicly available proof of concept exploit vulnerabilities (CVE-2019-1181, CVE-2019-1182) disclosed by Microsoft on August 13, 2019. These flaws in the Microsoft...

RDP Vulnerability CVE-2019-0708

RDP Vulnerability CVE-2019-0708

Our security partner Dell Secureworks have advised of a publicly available proof of concept exploit ‘BlueKeep’ vulnerability (CVE-2019-0708), which affects the Microsoft Remote Desktop Protocol (RDP). The exploit causes a...

Essential Maintenance – Customer Performance Data wc 11th March 2019

We are in the process of upgrading and improving the systems used to monitor the usage of customer circuits.  While we perform this essential upgrade work some customers may experience...

Capita SIMS ID Improved Log In Experience

Capita SIMS ID Improved Log In Experience

From the 14th January 2019 users of the SIMS ID services will start to see a number of changes to the login experience.  This will deliver a number of improvements...

Malware loves it when you’re thinking about Christmas

Malware loves it when you’re thinking about Christmas

As we etch ever closer to festive period we all start to think past the hustle and bustle of nativities, school productions, end of year plans, excitement, discos and everything...