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Service Updates

Latest updates regarding our suppliers and their services

Network Service Status 27th November

Network Service Status 27th November

KCOM have been working overnight on a fibre break which is impacting a large number of sites on Network.  The Fibre break is impact around 50 sites on network, this...

Service Maintenance Work – 27th October

Service Maintenance Work – 27th October

As part of continuing maintenance of network services we will be performing upgrades to some devices within the emPSN Data Centres. We endeavour to action this work at a time...

Changes to RM Products

Changes to RM Products

Schools that currently have use RM services through emPSN, will be contacted this week about changes to their services. With effect from 1.11.17 our service package will change as RM...

eSafety4schools Major Upgrade

eSafety4schools Major Upgrade

Over the last weekend eSafety4schools upgraded one of its back-end components – Netsweeper, whilst also refreshing the software on their load balancers. This major upgrade will enable an enhanced user...

Capita SIMS ID Summer Upgrades

Capita SIMS ID Summer Upgrades

Capita continue to develop and improve the SIMS ID platform offering user new and improved features from the service. Firstly, the support and help information has now moved online allowing...

Summer Upgrades

As the countdown to summer holidays begin, we knuckle down to make the most of the summer holidays. At emPSN we constantly strive to ensure that our schools receive the...

KCOM Monitoring over the Summer Holiday

KCOM Monitoring over the Summer Holiday

As the end of term is quickly approaching, please can we remind you that switching power or equipment off will cause alarms on the KCOM monitoring platform. KCOM proactively monitor...

Essential Maintenance Works 25th and 26th July

Essential Maintenance Works 25th and 26th July

As part of continuing maintenance of application services, there will be maintenance work taking place to the RM Web Filtering services accessed through the emPSN Data Centres. We endeavour to...

Ransomware Warnings and What to do

Ransomware Warnings and What to do

There have been a large number of Ransomware emails doing the rounds lately and we would like to try make sure that the risk is minimised as far as possible....

eSafety4Schools – Service Performance Update

eSafety4Schools – Service Performance Update

As we approach the end of term we wanted to offer some clarification of the recent web filtering issues experienced by some site on network. During the period from the...