A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.
We use both session and persistent cookies on our website.
We use persistent cookies on our website to:
- (a) recognise a computer when a user visits the website
- (b) track users as they navigate the website
- (c) analyse the use of the website
We use session cookies on our website to:
- (a) allow you to carry information across pages and are used on our site to avoid having to re-enter information
We use Google Analytics to analyse the use of our website.
Our analytics service provider generates statistical and other information about website use by means of cookies.
Most browsers allow you to refuse to accept cookies; for example:
- (a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
- (b) in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
- (c) in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
- (d) in Safari use the guidelines at http://support.apple.com/kb/PH11913
Blocking all cookies will have a negative impact upon the usability of many websites.
You can delete cookies already stored on your computer; for example:
- (a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
- (b) in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
- (c) in Chrome (version 29), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.
Deleting cookies will have a negative impact on the usability of many websites.
We are registered as a data controller with the UK Information Commissioner’s Office.
Our data protection registration number is Z1333219
This website is owned and operated by emPSN Services Limited
We are registered in England and Wales under registration number 5882746 and our registered office is at 70 Great Bridgewater Street, Manchester, N1 5ES
Our principal place of business is at 4 Prospect Court, Courteenhall Road, Blisworth, Northamptonshire, NN7 3DG
You can contact us by writing to the business address given above, by using our website contact form, by telephone on 01604 879869