15/02/2017

LGfL – Service Desk

London Grid for Learning

Atomwide will provide the service desk for the LGfL schools

Telephone – 020 82 55 55 55
Portal https://support.lgfl.org.uk/

Virgin Media through LGfL

LGfL will provide the first line support for the Virgin Media connection through the LGfL New Malden support desk. The LGfL New Malden support desk is available from 08:00 –17:00 weekdays, excluding bank holidays.
Telephone – 020 8274 3450
Email –  helpdesk@lgfl.net

The escalation contacts are:

Drew – Technical Support Consultant on 020 8274 3429 / 07815556274 and

Mark – Technical Support Manager on 020 8274 3416 / 07792440374,

please ensure you have a case logged prior to escalation.

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