Capita – Service Updates April 2020

Please remember – SIMS ID is subject to weekly maintenance and upgrades works, this maintains service performance and introduces new features, details of when this takes place is outlined here https://www.empsn.org.uk/knowledge-base/capita-maintenance-windows/ 

Visible developments made over the quarter include

SIMS ID for “Site Administrator” Users.

User Type Change Update

We have added the functionality to user management that will allow a Local Site Administratorto update a chosen user’s user type in the “Edit User” Page. This function should be used with caution as it can result in a username format change if a different format is set for the new ‘user type’ chosen.

Office 365 and Google User Management Page Update

Currently, in Office 365 user provisioning and Google user provisioning, when users fail to be synchronised for the cloud service, a little black triangle appears to notify the site admin of the error

Office 365 user provisioning has had a retry function for some time. This has now been extended to the Google provisioning Service also.

Hosted SIMS User Management.

The grid that displays Hosted SIMS users has been updated to the standard user display grid adding features for search and sort.

SIMS ID for All Users

Profile Updates

SIMS ID provides all users with a narrative of key security and service events theyare associated with their account. This is accessed from within each user’sprofile.To give clarity to users regarding the severity oflogged events we have updated the following events to be logged and displayed within your profile with the following colour key:

  • Blue –information
    • Password Change-Blue
    • External Provider Removed-Blue
    • New Browser Fingerprint-Blue
    • ADAM User Sync-Blue
  • Yellow -Security information
    • Password Reset-Yellow
    • Security Questions Set-Yellow
    • Two Factor Authentication Settings Updated-Yellow
    • Notifications Email Change-Yellow
    • Verification Email Sent-Yellow
    • Site Access Revoked-Yellow
    • New Alias-Yellow
    • Alias Change-Yellow
  • Grey –Critical InformationoDeactivate Product-Grey
    • Activate Product-Grey
    • Failed Two Factor Authentication challenge-Grey

Roles and sites.

The roles and sites screen inside my profile has been updated so that the role ‘None’ has been replaced with the role ‘User’ which more accurately describes the role.

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