emPSN - East Midlands Public Services Network embc 01604 879869
KCOM
  • Part of the emPSN framework and main connectivity supplier to schools
  • Have worked in partnership with emPSN since the company was founded in 2000
  • Offers secure infrastructure and connection to schools, local authorities and the wider public sector

About KCOM

KCOM provides communication services for enterprise and public sector organisations across the UK. KCOM’s public sector customers include local and central government, police forces and hospitals and the services provided range from regional PSN connectivity to cloud based unified communications and contact centre solutions.

The PSN accredited Managed WAN service that KCOM delivers offers secure communications infrastructure that can be shared by schools, local authorities, hospitals and emergency services and can deliver security and savings to each organisation and a better service to their customers.

The KCOM Group is a public limited company with a 100 year history as a service provider and a reputation built on innovation and excellent customer service.

KCOM Services

KCOM provides the core network infrastructure for the emPSN as a managed service. This is supported by skilled UK based local customer service accessed via a dedicated help desk.

KCOM offers connectivity services to and between sites for public sector bodies within the region using the PSN accredited Managed WAN service thus creating a private network for an individual organization.

KCOM also provides the following services to emPSN customers:

  • Telephony services at competitive tariffs using share SIP Trunking connections
  • Mobile voice and data services including integration with fixed line telephony

KCOM’s broader capability includes:

  • Contact Centre Solutions incorporating all aspects of customer contact management including natural speech recognition and associated scripting, call recording, multi-channel capability and workforce management.
  • Comprehensive Cloud based telephony, unified communications and contact centre solutions all charged via a usage based commercial model.
  • Consultancy services to assist organisations planning to migrate to a cloud based Infrastructure or Platform as a service strategy for key applications.

For more information, please click here.

To reivew the KCOM terms and conditions, please go to kcom-terms-and-conditions.

Call or email for more information on any of their products: Contact: Call 0808 1560025 or email empsn@kcom.com